TAG-ITI has designed its ICT consulting services to support organizations within the various sectors of the Middle East.
- E-Government Services
The Governmental sector is moving rapidly towards electronic services, automation and integration. e-Government Master Plans have been developed to address these needs and world countries are racing time to achieve full deployment of these plans.
To help governments deliver solutions online that is moving forms, content, and applications to the internet for enhanced service delivery to citizens; including business and employment, taxes, education, health & safety, legislative, vehicle, environment, and more.
TAG-ITI's e-Government consulting services can support large projects and can help plan the most complex inter-agency integrations.
TAG-ITI's e-Government services provide great benefits that would be achieved by applying systems such as reduction of total cost of ownership, stability, scalability, mobility, and transparency.
Our e-Government services assist and guide the Government sector through the vendor selection life cycle, from scope and requirements definition to final vendor negotiation. TAG-ITI has observed dozens of software, hardware and services selections and has seen success emerge from a vendor-driven process.
- Vendor Selection and Supervision
Organizations that utilize vendors or consider outsourcing vendor processes are faced with huge challenges when it comes to making a sound decision. TAG-ITI's Vendor Selection and Supervision services seamlessly integrate all vendor processes, and assist organizations from beginning to end: from vendor selection (RFP/TOR preparation), to vendor contract management and vendor performance management.
- Strategic Technology Planning
Developing a coherent process for effective, well-informed technology, decision-making requires the integration of key elements within a strategic, operational and financial framework.
TAG-ITI will assist your organization in developing the complete roadmap from devising the overall strategy and defining specific projects to achieving your goals and overseeing the implementation and management of the suggested solutions. TAG-ITI can further offer to revisit the strategy periodically to ensure that it evolves with the changes in your organization.
- Project Management
Efficient and responsible project management is the key to any successful project delivery within scope, time and budget constraints. Without the competent supervision and coordination of each phase of the implementation process, any project is likely to fail. TAG-ITI offers its clients a systematic approach to the management of projects, regardless of size, duration and complexity, to manage the inherent risks and achieve successful completion of the project.
- ISO 27001 Standard
TAG-ITI can assist any organization to implement the ISO 27001 standard or assess their readiness for implementation. TAG-ITI has many qualified IT and security auditors who have vast experience in the fields of IT auditing and IT security services, and understand how Information Systems Management Systems can be effectively established and implemented. TAG-ITI also works closely with the ISO certification bodies to ensure that all necessary requirements for ISO 27001 are being met. This ensures that the certification process is as "pain free" as possible for our clients.
- ISO 27001 Implementation
The ISO 27001 ( previously 17799:2005 / BS 7799) is a structured set of guidelines and specifications for assisting organizations in developing their own information security framework. The standard relates to all information assets in an organization regardless of the media on which it is stored, or where it is located. The standard assists your organization in developing your own information security framework.
- ISO 27001 Readiness Assessment
Every enterprise has a responsibility to demonstrate internally and externally that standards of due diligence in the treatment of information assets are being met. One of the most objective ways of assessing the degree to which due diligence in security is being met is to conform either to a known standard or to compare the current status to a known standard but without actually certifying to the standard. TAG-ITI offers services to assess the degree of conformance to ISO27001 together with recommendations on changes required for the standard or to conform to best practice.
Through ISO 27001 Readiness Assessment we conduct a gap analysis that evaluates your current-state program against the standard and provides a roadmap to conforming to ISO 27001 or attaining certification. The analysis covers management, technical, and procedural controls, and is tailored to match the business and the security objectives of your organization.
The key benefit of ISO 27001 Readiness Assessment is an independent view of the treatment of information assets expressed by experienced and independent consultants. TAG-ITI will document the deviations from best practice and recommend courses of action to align to best practice and the requirements of ISO.
- Business Continuity Planning & Disaster Recovery
Disaster Recovery and Business Continuity is the foundation for building business resilience into your organization. Disaster Recovery involves the ability to respond to and recover from virtually any disruptive event that may impact your workforce, operations, business processes, applications or infrastructure. Disaster recovery is essential, not only to plan for the eventuality of a disaster but also to ensure that your organization is in compliance with fast-changing regulatory requirements, and that you are prepared to meet the demands of a changing marketplace.
TAG-ITI’s Disaster Recovery and Continuity Planning services assist organizations in identifying weaknesses in their current IT environment and backup and recovery procedures; identifying specific requirements that enable organizations to recover from any business disruption; and recommending steps to help bring your organization’s IT systems online and restore critical business operations quickly and cost effectively. This process is undertaken by offering a Disaster Recovery Assessment, Disaster Recovery Planning and Design, Disaster Recovery Validation and Testing.
- Disaster Recovery Assessment
This assessment evaluates plans, processes, procedures, roles and responsibilities for your disaster recovery program, including backup for your system's servers and recovery analysis.
- Disaster Recovery Planning and Design
The disaster recovery planning process is undertaken by performing Business Impact Analysis and Threat & Risk Analysis for your organization. TAG-ITI can help you plan for disaster recovery, including program management, reporting and service level management. The Disaster recovery design process is undertaken by designing architecture to help improve recoverability of technologies including key servers, storage and networks.
- Disaster Recovery Validation and Testing
This process is performed once the plans have been designed and established. To ensure that your disaster recovery plans work they are placed through a rigorous testing process. TAG-ITI will test your disaster recovery plans and assist you in doing so or provide a workshop, so that your organization can conduct testing at any time.
TAG-ITI approach is based on the BS 25999:2007 (the British Standard for Business Continuity Management).

- COBIT Framework
Recently, organizations are increasingly obliged to demonstrate regulatory compliance, quality assurance and effective business risk management through the implementation of worldwide standards. This is whilst organizations are growing in dependence on Information Technology to meet their business needs and goals. TAG-ITI offers your organization, a service to manage these business elements.

- COBIT Framework Implementation
COBIT is the Control Objectives for Information and related Technology, developed by ISACA. The standard is a tool used by IT management to define and implement a road map for better IT governance. IT governance consists of the leadership, organizational structures and processes that ensure the organizations’ IT systems sustain and extend the organizations’ strategies and objectives. The implementation of COBIT’s IT governance framework will allow organizations to integrate and institutionalize best practices to ensure that the organization’s IT system supports the business objectives. This way you can take full advantage of your information, therefore maximizing benefits and opportunities and gaining a competitive edge.
For more information please visit : http://www.tagiti.com/HTMLWebsite/site_content_ict_consulting_services_en.html